Why do I have to wait for order confirmation? Why can I not checkout straightaway?
Sorry for that. We want to ensure that the product is available and ready to go when you are, before we accept your order & money. Hence, we first request you to send the request and once we are satisfied that our inventory is available, we will send you an email confirmation for you to make the payment.
I want more choices in your product range. Can I expect you to expand your product catalogue soon?
You bet. We are looking to expand our product portfolio multifold, in quick time. But as a philosophy, we don’t want to provide multiple brands for the same product for variety’s sake. We believe in curating for you the best product for a particular need and will only list brands we like.
What cities do you operate in?
We currently offer our full rental inventory for residents of Mumbai.Apart from that, we are able to courier directly to residents of most metro cities in the North, West and South, a select set of products which include all trekking products.
The gear we offer on sale i,e for you to Buy, is available to courier all over India, wherever courier services exist.
I am a foreigner visiting India. How can I rent your products while I am in India?
Hello. We are happy to rent to you and we will deliver to your hotel as well if you wish. Please email/whatsapp us for any inquiries. Please note that in certain cases, we may need a higher deposit amount. This is of course, fully refundable – all of the same rules apply.
